Privacy Policy

Titus County Hospital District, d/b/a Titus Regional Medical Center (“Titus”), respects the privacy of others. This PRIVACY POLICY (this “Privacy Policy”) is intended to explain Titus’s privacy practices with respect to the TitusRegional.com website (together with its pages, features, and functions, and any mobile versions of the foregoing, the “Site”). This Privacy Policy is also intended to provide you (together with any person helping you visit, access, register with or use the Site, “you” or “your”) with an overview of the following:

the type of information about you Titus collects through the Site;
how Titus collects that information;
how Titus uses that information;
who will have access to that information; and
Titus’s security measures for protecting that information.

This Privacy Policy applies to information collected through the Site. Carefully read this Privacy Policy in its entirety.

You are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as Titus’s Terms and Conditions, whenever you visit, access, register with or use the Site or any products or services provided by Titus on or through the Site; and your continuing visit, access, registration with or use of any of the foregoing reaffirms your acceptance and agreement in each instance.

To the extent your activities with the Site involve the provision of information to or from a health care provider (including Titus) or health plan that is a “Covered Entity” under the Health Insurance Portability and Accountability Act of 1996, as amended, and the regulations promulgated thereunder (“HIPAA”), you may also be required to accept the Notice of Privacy Practices (“Notice of Privacy Practices”) of such Covered Entity upon the first provision of service, and your rights and obligations with respect to such Covered Entity will be governed by the applicable Notice of Privacy Practices.

As used herein, the term “personal information” means information (including personally identifiable information) that would allow someone to specifically identify you or contact you physically or online (e.g., your name, physical address, telephone number, email address, social security number); and the term “non-personal information” means any information other than personal information that Titus may collect from you.

1. A Special Note About Minors.

The Site is a general audience website intended for use by adults. The Site is not designed or intended to attract, and is not directed to, children under eighteen (18) years of age, let alone children under thirteen (13) years of age. Titus does not collect personal information through the Site from any person it actually knows to be under thirteen (13) years of age. If Titus obtains actual knowledge that it has collected personal information through the Site from a person under thirteen (13) years of age, then it will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form. The foregoing does not apply to personal information of a person under thirteen (13) years of age if such information was collected from the parent or legal guardian of such person.

The foregoing is a description of Titus’s voluntary practices concerning the collection of personal information through the Site from certain minors, and is not intended to be an admission that Titus is subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

2. Categories of Information Collected.

Titus might collect personal and non-personal information about you on or through the Site, as might third-party websites, networks, platforms, servers or applications that you access on or through the Site. The categories of such information might include, for example:

Your name (first, last, and/or middle);
Your unique identifiers (e.g., username, pseudonym);
Your login information (e.g., username, password, security questions and answers);
Your date of birth;
Your company name and/or title;
Your home and/or business contact information (e.g., mailing address, email address, telephone number, facsimile number);
Your profession;
Your gender, race, age, and other demographic information;
Your electronic signature;
Your transactional information (e.g., offers, orders, pricing, payments, and purchases made on, through or with respect to the Site), if any;
Your business contact information (e.g., company, title, mailing address, email address, telephone number, facsimile number, tax identification number);
Your computer, mobile device and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exit web pages, web page requests, cookie information, hardware attributes, software attributes);
Information about and/or found on your pages and accounts with third-party websites, networks, platforms, servers and applications (e.g., Facebook, LinkedIn);
Usage activity concerning your interactions with the Site and/or any third-party websites, networks, platforms, servers or applications accessed on or through the Site (e.g., how you accessed the Site, where you go when you leave the Site, number of clicks on a page or feature, amount of time spent on the Site or a page or feature, and identity of third-party websites, networks, platforms, servers and applications accessed through the Site);
Usage activity concerning videos, articles, or any other content provided to or accessed by you on or through the Site and/or any third-party websites, networks, platforms, servers or applications accessed on or through the Site (e.g., viewing habits, viewing preferences, viewing history, title selections, favorites, streams, downloads, demographics and closed captioning selections);
Information concerning the type of content that you access or might prefer to access on or through the Site and/or third-party websites, networks, platforms, servers or applications accessed on or through the Site;
Information about third parties that you refer to Titus (e.g., name, contact information, relationship);
Information set forth in the Site’s online account registration, user profile and/or user directory forms completed by you;
Statements or content (e.g., comments, videos, photographs, images), and information about such statements or content, which you submit or publish on or through the Site;
Your answers to questionnaires submitted on, through or in relation to the Site;
Information relating to your health and medical history, your prescription medication history, and your health and medical conditions;
Information relating to your medical insurance;
Your geolocation; and
Any other personal or non-personal information that you are asked to provide on, through or in relation to the Site.

3. How Information Is Collected.

Titus might collect personal and non-personal information from you when you visit, access, register with or use the Site or any of its products or services; when you access or use any third-party websites, networks, platforms, servers or applications accessible on or through the Site (including, without limitation, third-party APIs, and the third-party “MyChart” portal or platform); when you request, register for, order or purchase any products or services on, through or in relation to the Site; when you allow the Site to access, upload, download, import or export content found on or through, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access, register with or use the Site) or online accounts with third-party websites, networks, platforms, servers or applications (e.g., your online social media accounts, your cloud drives and servers, your mobile device service provider); or whenever Titus asks you for such information, such as, for example, when you answer an online survey or questionnaire.

In addition, if you or a third party sends Titus a comment, message or other communication (such as, by way of example only, email, instant message, letter, fax, phone call, or voice message) about or referencing you or your activities in relation to the Site, then Titus may collect any personal or non-personal information provided therein or therewith.

Titus might also use various tracking, data aggregation and/or data analysis technologies, including, for example, the following:

Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity, and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser’s or device’s preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete or manage the use of some or all cookies on your browser or device.
Flash cookies, which are cookies written using Adobe Flash, and which may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity, and may allow a website to recognize a particular browser or device. Flash cookies are not managed by the same browser settings that are used for regular cookies.
Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer’s, device’s or browser’s cookies may prevent some web beacons from tracking or recording certain information about your activities.
Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user’s interactions with the website, such as the links the user clicks on. Scripts are often times temporarily downloaded to the user’s computer or device from the website server, active only while the user is connected to the Site, and deactivated or deleted when the user disconnects from the Site.
Analytic tools and services, which are sometimes offered by third parties, and which track, measure and/or generate information about a website’s or program’s traffic, sales, audience and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content ratings research, and conversion tracking. Google Analytics is an example of these types of technologies. Titus may also use other third-party analytic tools and services.
Other third-party data tracking or analytic technologies (e.g., deep linking, eTags, device fingerprinting or cross-device tracking).

Please be advised that if you choose to block, reject, disable, delete or change the management settings for any or all of the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies, then certain areas of the Site might not function properly.

By visiting, accessing, registering with or using the Site, you acknowledge and agree in each instance that you are giving Titus permission to monitor or otherwise track your activities on the Site, and that Titus may use the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies.

4. Use of Information Collected.

The personal and/or non-personal information collects from you on or through the Site (or third-party websites, networks, platforms, servers or applications that you access on or through the Site) might be used in a variety of ways, including, for example, to:

Operate, manage, administer, facilitate, maintain, monitor, update and improve the Site, the third-party websites, networks, platforms, servers or applications that you access on or through the Site and their respective products and services;
Facilitate, maintain, monitor, update and improve your access to, movement throughout, registration with, accounts with and use of the Site, the third-party websites, networks, platforms, servers or applications that you access on or through the Site and their respective products and services;
Facilitate the secured sharing and linkage of the healthcare information and medical history of you, your family, your dependents and your network of providers;
Verify your identity;
Place, fulfill, process and/or track your requests;
Provide customer service;
Send you communications like, for example, administrative emails, answers to your questions and updates about the Site, and newsletters;
Provide you with information about Titus, its affiliates and/or their respective businesses, products and services;
Provide you with information about third-party businesses, products and/or services;
Provide you with customized content, services, and user experiences, including advertising and promotional information (e.g., targeted ads, retargeted ads), recommendations for content you might like, and cross-app or cross-site functionality across multiple third-party websites and mobile apps;
Research, develop, create and improve the various products, services, marketing and/or promotions of Titus and/or its affiliates;
Market the businesses, products and/or services of Titus, its affiliates and the third-party websites, networks, platforms, servers or applications that you access on or through the Site;
Help personalize user experiences with the Site, the third-party websites, networks, platforms, servers or applications that you access on or through the Site and their respective products and services;
Analyze traffic, user behavior and user activity on, to and through the Site and the third-party websites, networks, platforms, servers or applications that you access on or through the Site;
Conduct research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research and other activities related to Titus, its affiliates, the Site, the third-party websites, networks, platforms, servers or applications that you access on or through the Site and their respective products and services;
Create device fingerprints and profiles about the possible relationships among different browsers and devices;
Create consumer profiles, which may combine your personal or non-personal information (and the personal or non-personal information of your family and dependents) from the Site with your personal or non-personal information from another source or service;
Protect or enforce Titus’s rights and properties; and/or
Protect or enforce the rights and properties of others (which may include you), assuming that Titus believes it has an obligation to do so.

Titus reserves the right to use, and to allow others to use, your personal and non-personal information when:

Required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); and/or
Titus believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of Titus, a user of the Site (which may include you) or anyone else who may be harmed by such activities or to further Titus’s legitimate business interests).

5. Sharing of Information Collected.

Titus reserves the right, but not the obligation, to share your personal information with the following:

Doctors, dentists, nurses and other healthcare providers, insurers, health plans and other Covered Entities that contract with Titus, which you have indicated have the right to access your personal information and share your personal information with Titus;
Titus’s employees, agents and administrators;
Titus’s accountants, financial advisors and legal advisors;
Titus’s parents, subsidiaries and other affiliates;
The owners, licensors, operators, providers and publishers of the third-party websites, networks, platforms, servers or applications that you access on or through the Site for purposes limited to those particular third-party websites, networks, platforms, servers or applications;
Service providers and other third parties who help Titus provide, manage, administer, maintain, monitor, distribute, operate, or facilitate the Site, who help Titus develop, market or provide its products and services, or who help further Titus’s business efforts (e.g., web hosting companies, website administrators, mobile app distribution platforms, support services companies, data analytics and analysis companies, advertising partners, and payment processing vendors), as needed in order for them to perform such services;
Law enforcement or other governmental entities in response to what Titus believes to be an allegation or suspicion of illegal activity, a request relating to a civil or criminal investigation, an allegation or suspicion of illegal activity, a subpoena, a court order, or any other activity that may expose Titus to liability if it does not act or comply;
Any third parties who Titus believes are necessary to help or allow Titus to protect and enforce its rights and properties, including, without limitation, to enforce its rights under Titus’s Terms and Conditions or any other agreements it has with you, and to protect and enforce its intellectual property rights; and/or
Any third parties who Titus believes are necessary to help or allow Titus to protect the rights and properties of others (which may include you), assuming that Titus believes it has an obligation to do so.

Titus also reserves the right to share your personal information with third parties in connection with or as a result of any potential or actual merger, acquisition or other event involving a change in ownership or control of Titus or Titus’s business (whether by sale of assets, merger, stock purchase, or otherwise).

Titus also reserves the right to use data collected on, through or in relation to the Site (including, without limitation, your personal information) for use in conducting medical research, studies and publications (and any other research, studies, and publications), and to share the same with third parties; provided, however, that any such use of such data will be on an anonymized or de-identified basis and otherwise in compliance with Titus’s legal and contractual obligations.

Titus does not limit the ways in which it might use or share non-personal information – and Titus reserves the unencumbered right, but not the obligation, to use or share non-personal information – because non-personal information does not identify you. For example, Titus may freely share non-personal information with its parent, subsidiary and affiliated companies, its vendors, its suppliers, its representatives and its customers, as well as with other individuals, businesses and government entities.

You may choose to share your personal and non-personal information with other users of the Site (including, for example, medical providers).

6. Data Retention.

Titus may retain your personal information and non-personal information for as long as it believes necessary, and as long as necessary for Titus to comply with its legal and contractual obligations. Titus is not the legal custodian of any health care information about you, and may dispose of or delete any personal information or non-personal information at any time, except as set forth in any other agreement or document executed by both you and Titus concerning the same or as required by law.

7. Third Party Applications and Networks.

The Site and/or any communications sent through or as a function of the Site might contain links to third-party websites, networks, platforms, servers and/or applications. Third-party websites, networks, platforms, servers and/or applications might also contain links to the Site.

In addition, you might have the opportunity to access the Site using your online user accounts with certain third-party websites, networks, platforms, servers or applications, which might be subject to separate privacy policies pertaining to those third-party websites, networks, platforms, servers or applications. Titus might also collect information from those third-party websites, networks, platforms, servers or applications (such as, for example, your name, gender, date of birth and personal interests, when you “like” or click links provided by or through those third-party websites, networks, platforms, servers, or applications and other information available through your online account or page with those third-party websites, networks, platforms, servers or applications).

Moreover, Titus might permit third parties to use their own tracking, data aggregation and/or data analysis technologies like the ones described above (e.g., third-party cookies).

To the fullest extent permitted by law, Titus is not responsible for, and you hereby release Titus from any and all liability which may arise from, such third-party websites, networks, platforms, servers and applications (including, without limitation, the privacy policies and practices of such third-party websites, networks, platforms, servers and applications). It is your responsibility, and your responsibility alone, to carefully read, accept and comply with any and all relevant terms of use, waivers, and privacy policies associated with those third-party websites, networks, platforms, servers and applications.

8. Security.

Titus implements security measures to help protect the personal information it collects through the Site. For example, Titus may encrypt the transmission of information through the Site by using secure socket layer (SSL) technology.

Regardless of the foregoing, please observe that “perfect” or “100%” security does not exist on the Internet. Therefore, your access and use of the Site, and your opening of any communications sent through or as a function of the Site, are done at your own risk.

To help maintain the security of your personal information, Titus asks that you please notify it immediately of any unauthorized visit, access or use of the Site, or the loss or unauthorized use of your user access information for the Site (e.g., username, password).

9. Modifications of this Privacy Policy.

Titus may supplement, amend, or otherwise modify this Privacy Policy at any time without notice to you. Such supplements, amendments and other modifications will be posted on this or a similar page of the Site and shall be deemed effective as of their stated effective or modification dates. It is your responsibility to carefully review this Privacy Policy each time you visit, access, register with or use the Site.

Again, by visiting, accessing, registering with or using the Site, you are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as the most-recent version of Titus’s Terms and Conditions, and your continuing visit, access, registration with or use of the Site reaffirms your acceptance and agreement in each instance.

10. Severability.

If any term or condition of this Privacy Policy is deemed invalid or unenforceable by the arbitrator or (if applicable) a court of law with binding authority, then the remaining terms and conditions shall not be affected, and said arbitrator or court shall reform the invalidated or unenforceable term or condition to the maximum extent consistent with applicable law and the intent of this Privacy Policy.

11. Contact Us.

Please direct any questions you may have about this Privacy Policy to marketing@titusregional.com, with a subject line of “Privacy Policy.” The foregoing contact information may change from time-to-time by supplementation, amendment, or modification of this Privacy Policy.

12. National and International Users.

Titus’s operations are regional in nature. For any of the above purposes, however, you agree that Titus may transfer some or all of your personal information, your non-personal information and/or other data to countries outside of that region or your resident jurisdiction, and may process and/or store such information in the United States of America. You agree and recognize that regions (including states and countries) outside of your jurisdiction may not have as comprehensive data protection laws as those existing in your resident jurisdiction. For more information please contact Titus in the manner described in Section 11 above.

13. Modification Date.

This Privacy Policy was last modified on, and is dated effective as of, November 2, 2018.